Values



Satisfaction and customer loyalty

For our clients and for Day One, satisfaction and client loyalty is a major value.

The concept of loyalty shows Day One’s intention of committing in long term collaborations with its clients. Day One clearly favours a limited number of clients, all leaders in their respective domain or actions.

Reaching for excellence

Day One consultants are marketing professionals with a strong experience in professional services firms. They guarantee quality with specialized expertise and an open mind always looking for the best for our clients.
We believe that we have to adapt our solutions to clients’ problems and not adapt client’s problems to standard solutions.

Pragmatism

Most of the time, the main question asked by our clients doesn’t consist in knowing what is to be done, but rather how it is to be done. We call that the "paradigm of how", a constant concern of delivering concrete and useful answers. Our clients expect from us pragmatic and operational recommendations saving time, being faster, more innovative and closer to our client’s problematic. A plan of action is useful only if all its elements are (1) aligned with the strategy and the positioning of the firm, (2) attainable, (3) measurable and (4) bringing a real return on investment.

Sharing and listening

Sharing information and expertises is a priority for Day One, both for clients and associates.
Listening is one of the main qualities of all marketing specialists. At Day One, this quality is seen as a value because it enables us to better understand and answer to our clients.